How do we contact you?

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  • GT500
    S2Forum Fiend
    • Jun 2006
    • 2181
    • Country: United Kingdom

    #1

    How do we contact you?

    As the title says, don't winge when we go elsewhere for parts.
    I have mailed you from your site, no reply, that was a week ago.
    I don't have time to be ringing you during the day.
    What do you want us to do? Pms?
    Rob..
    94 RS2 Noggy,LHD,MTM map,18"cup 1s,245/35/18,Bilsteins,RS2 H&Rs,Cup splitter.
    87 UR 20v ABY
    97 S6 Avant
    96 A6 C4 2.5 TDI quattro avant,Ming,Wietec/eibach,chipped
    1967 Ford Mustang,Eleanor,460ci v8
  • Pete Reeve
    S2Forum Maniac
    • May 2007
    • 584
    • Country: United Kingdom

    #2
    Originally posted by GT500
    As the title says, don't winge when we go elsewhere for parts.
    I have mailed you from your site, no reply, that was a week ago.
    I don't have time to be ringing you during the day.
    What do you want us to do? Pms?
    Like you i'm very busy at the moment so phone calls are taking preferance, im open to take your calls until 9pm if this helps,also sometimes i dont get the mails from my site as i think as happend on this occasion.
    Quattro Corner Audi OEM Parts

    Comment

    • Jamo
      Retired OG Mod
      • Mar 2004
      • 21750
      • Country: United Kingdom

      #3
      I PM'd QC about 2 weeks ago and had no response so went to another forum sponsor

      QC has been on the forum since as the Milltek thread has been updated.

      End of the day if QC are busy and would prefer phone calls then cool, we'll state it to save frustation.

      I know this is the situation for other companies like Vagparts and MRC who experience delays with electronic communication.

      Comment

      • Pete Reeve
        S2Forum Maniac
        • May 2007
        • 584
        • Country: United Kingdom

        #4
        Originally posted by Jamo
        I PM'd QC about 2 weeks ago and had no response so went to another forum sponsor

        QC has been on the forum since as the Milltek thread has been updated.

        End of the day if QC are busy and would prefer phone calls then cool, we'll state it to save frustation.

        I know this is the situation for other companies like Vagparts and MRC who experience delays with electronic communication.
        Yes please and i can as you say save the frustration for you all
        Quattro Corner Audi OEM Parts

        Comment

        • urq20v
          S2Forum Addict
          • Sep 2003
          • 218

          #5
          Phone calls may be the "preferred way" to contact QC if you live in the UK,but email is definitely the way if you live in any other country!

          Comment

          • madS2
            S2Forum Maniac
            • Nov 2005
            • 552
            • Country: United Kingdom

            #6
            Bit off topic but cant stop laughing at jamos avatar hahaha hope thats not your desk mate!
            Looking for an S2 ABY

            Comment

            • quattrostyle
              S2Forum Zealot
              • Oct 2006
              • 6229
              • Country: Netherlands

              #7
              I guess Pete is very busy lately? Send 2 pm's last week about some parts haven't got a reply of him.

              Comment

              • Jamo
                Retired OG Mod
                • Mar 2004
                • 21750
                • Country: United Kingdom

                #8
                Having posted that, I have phoned since and service was order in the afternoon arrived next morning. Can't beat that.

                I would call if you can it's worth it.

                Comment

                • Pete Reeve
                  S2Forum Maniac
                  • May 2007
                  • 584
                  • Country: United Kingdom

                  #9
                  Originally posted by quattrostyle
                  I guess Pete is very busy lately? Send 2 pm's last week about some parts haven't got a reply of him.
                  Please bare with i am very busy but i should be able to answer all mail this week, i have a camera crew coming Wednesday to film for deals on wheels with Mike brewer to do a quattro feature for series 6
                  Quattro Corner Audi OEM Parts

                  Comment

                  • Acidburn
                    S2Forum Obsessed
                    • Jun 2007
                    • 13459
                    • Country: United Kingdom

                    #10
                    Originally posted by Pete Reeve
                    Please bare with i am very busy but i should be able to answer all mail this week, i have a camera crew coming Wednesday to film for deals on wheels with Mike brewer to do a quattro feature for series 6
                    Brilliant news, would you be able to let us know when they plan on airing it please

                    Comment

                    • Pete Reeve
                      S2Forum Maniac
                      • May 2007
                      • 584
                      • Country: United Kingdom

                      #11
                      Originally posted by Acidburn
                      Brilliant news, would you be able to let us know when they plan on airing it please
                      Sure will dont know myself yet
                      Quattro Corner Audi OEM Parts

                      Comment

                      • BrianSmith_S2
                        S2Forum Extremist
                        • Jun 2005
                        • 1342
                        • Home: Northern Ireland Current: British Antarctic Territory

                        #12
                        Originally posted by Jamo
                        Having posted that, I have phoned since and service was order in the afternoon arrived next morning. Can't beat that.

                        I would call if you can it's worth it.
                        Ive used QC for a few things recently and always phoned through an order. 1st class service, good prices and delivery almost always next day.

                        I even got a call back from him on one occasion to confirm an order detail, something quite rare these days

                        Comment

                        • RAOUL
                          S2Forum Addict
                          • Sep 2003
                          • 260
                          • Country: United Kingdom

                          #13
                          Originally posted by BrianSmith_S2
                          Ive used QC for a few things recently and always phoned through an order. 1st class service, good prices and delivery almost always next day.

                          I even got a call back from him on one occasion to confirm an order detail, something quite rare these days
                          I too have used QC on many occasions and have always received outstanding service, I wouldnt hesitate in recommending him to anyone, just be patient.
                          ATB

                          RAOUL

                          Comment

                          • Sonic
                            Administrator
                            • Jul 2006
                            • 5514
                            • Home: United Kingdom Current: England

                            #14
                            Originally posted by GT500
                            I have mailed you from your site, no reply, that was a week ago.
                            I don't have time to be ringing you during the day.
                            What do you want us to do? Pms?
                            Ive only managed to get hold of Pete @ QC over the phone also, no luck with emails.

                            Whilst i think a better website and email facilities would be better from a customer point of view, i know Pete likes to run his business with a more personal touch over the phone. Also im not sure he could cope with the extra demand at the moment - he hardly has a big warehouse and distribution service

                            Pete certainly provides a very personal customer-based service with second to none experience when ive used him!
                            S2Forum.com Administrator

                            Comment

                            • Robatron
                              S2Forum Extremist
                              • May 2004
                              • 1168
                              • Country: England

                              #15
                              Another vote of confidence for Pete at QC.

                              At the time I had no problems contacting Pete via e-mail but I may have been lucky enough to contact when his e-mail system was running as it should.

                              I've spoken to Pete several times on the phone and he is very knowledgible. Parts were sent out straight away and the parts themself were very reasonably priced.

                              Comment

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