importing parts from usa

[s2martyn]

will do next time!have to order the same parts again early next year for another project so will use them...you live and learn dont ya..

[JSHADZI]

Hey guys, was just reading these posts, thanks for sharing experiences.

Basically, legally, we're all as companies required to follow the law, that's first and foremost.

The most important thing I can suggest, when buying from us, if you have any concern at all be sure to contact me for any reason, I can tell you exactly what we can do or if there is an issue, I will get on top of it immediately and ensure a smooth resolution. I always answer emails in 24hrs if possible and I send literally over 200 emails each day.

Import duties are a difficulty, we do have some solutions if you contact us when you order, there are some "loopholes, etc" we can help you take advantage of.

In this industry, we are experts at international shipping, most days we have over 50 packages a day going to international customers, many to Norway, Sweden, the UK and every other country in Europe as well. If there is a solution we can accommodate it.

We ship with 5 different companies to always offer the customer the best price and time frame that meets their needs

The moral of the story is simply communicate with me for any reason and I will bend over backwards to meet any need if its possible.

Thanks guys,

[JSHADZI]

Also, as a follow up to the original post, the reason the order took so long to ship was because the turbo was on back order from Garrett/Honeywell, we were on top of the order every second, there was nobody in US or else where who could have gotten that turbo from Garrett any sooner. Its always tough when valuable parts go on back order from the manufacturer, but it does happen from time to time.