Potential buyers beware!

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  • SE_30
    S2Forum Extremist
    • Apr 2010
    • 1114
    • Home: England Current: Israel

    #1

    Potential buyers beware!

    Right this issue started by buying parts from Keithsw0, he had 5 Siemens injectors for sale, I sent the PM as you do regarding interest, PM replied saying that they are mine and on hold pending cleared funds. Keith received the money via PayPal no problem and sent them out, here's where the problem and sheer frustration starts, only 4 injectors arrived a PM was sent to Keith asking the obvious you did put 5 in the box? Yep he sure did he tells me. Now take a look at the picture. I feel that if the injectors inside the flimsy cardboard box and plastic packet’s had been adequately wrapped and secured that they would have been fine, but to send the injectors in a somewhat fragile packet with no bubble wrap or protection for the injectors in sight is taking a risk of some degree. I've had very light replies shall I say from Keith all pointing the finger at the Post Office saying well it’s out of my hands how the Post Office handle the parcel, yeah I agree but come on have a think for how poorly you packed them for a moment and ask yourself will these arrive safely? as you can see from the picture there was no tape applied to the end of the box and there are no rips or tear's to the box identifying damage during transport, my girlfriend could remove the remaining injectors by shaking them free from the box out the side with no tape. All Keith says is I have to deal with the post office and make a claim?, he's sent the receipt for the postage to my home address to which I was unaware of since I've had no replies from my last two PM's sent to Keith regarding the way that he's shown no cause for concern. I did think that buying from a forum member that you have a level of trust but how wrong have I been proven. Just thought I'd alert others if they do think of buying from Keith in the future. So you can imagine how I feel with this situation

    Last edited by SE_30; 18 October 2011, 14:28.
    Stuart
    B2 90 quattro with boost
  • irishs2
    S2Forum Fiend
    • Apr 2009
    • 2455
    • Country: Ireland

    #2
    I feel your pain, some people just dont give a **** once they get your money. Plain and simple.
    Eric

    95 S2 Avant under rebuild.

    Comment

    • simon20vq
      S2Forum Extremist
      • Dec 2010
      • 1379
      • Country: United Kingdom

      #3
      I feel your pain and anger but don't let this put you off buying from another member. I have sold stuff all over Europe and never had a problem or been made aware of one. The key is to pack all items well. (def not as pictured!) Treat other's how you want to be treated!!! Hope you can BOTH sort it.

      Comment

      • Rusty
        Super Moderator
        • Jun 2004
        • 18953
        • Country: United Kingdom

        #4
        I hope you can both sort this out to your satisfaction with the Post Office.
        Cheers'en, AndyC
        1994 ABY Coupe - Projekt Alpinweiss

        Comment

        • quattrostyle
          S2Forum Zealot
          • Oct 2006
          • 6229
          • Country: Netherlands

          #5
          buying from forum members is not always as safe as it sounds as I've been proven in the past aswell

          Comment

          • SE_30
            S2Forum Extremist
            • Apr 2010
            • 1114
            • Home: England Current: Israel

            #6
            Originally posted by simon20vq
            I feel your pain and anger but don't let this put you off buying from another member. I have sold stuff all over Europe and never had a problem or been made aware of one. The key is to pack all items well. (def not as pictured!) Treat other's how you want to be treated!!! Hope you can BOTH sort it.
            Originally posted by Rusty
            I hope you can both sort this out to your satisfaction with the Post Office.
            @ No Simon it's not put me off it's just P**** me off

            @ Rusty from the lack of understanding from Keith I'll be the one scorned from this buy.
            Stuart
            B2 90 quattro with boost

            Comment

            • UrS4boy
              S2Forum Obsessed
              • Feb 2006
              • 11859
              • Country: Canada

              #7
              Start a claim with PayPal against Keithsw0. You paid for 5 and only received 4. It was Keithsw0's responsibility to ensure that you received 5. His claim that the Post Office is to blame doesn't fly in my mind because it was Keithsw0's ppor packing that caused the problem. PayPal should be able to return your money (you might have to return the four injectors to Keithsw0)

              At least that is my opinion.
              RS2'd 93 UrS4 5 spd sedan
              94 UrS4 V8 6 spd manual avant

              Comment

              • Colesy
                S2Forum Fiend
                • Feb 2009
                • 2982
                • Country: England

                #8
                Originally posted by SE_30
                I feel that if the injectors inside the flimsy cardboard box and plastic packet’s had been adequately wrapped and secured that they would have been fine, but to send the injectors in a somewhat fragile packet with no bubble wrap or protection for the injectors in sight is taking a risk of some degree.
                I bought some parts from Keith which all arrived somewhat luckily - The box arrived with several very big holes and I feared that parts would have escaped so took some pictures. Fortunately for me none had though!

                Agree with URS4Boy if you paid via paypal (not gift) then make a claim via them, royal mail won't pay out for poorly packed items whereas paypal will refund a buyer without many questions at all. Their buyer protection is very good (for buyers). As long as the payment was made within 3 months, start a claim on their website, they will most likely get you to return the injectors with a tracking number, you provide them with a tracking number and when they are delivered they will refund.
                Last edited by Colesy; 18 October 2011, 15:08.

                Comment

                • Neutech
                  S2Forum Enthusiast
                  • Dec 2007
                  • 121
                  • Home: Ireland Current: Northern Ireland

                  #9
                  Paypal Claim as said above

                  Not your responibility to be chasen the post office for lost goods, I have been in same situation in the past and some people dont give a stuff once they have got your money

                  If i ever sell anything i make darn sure its well wrapped and covered in pallet plastic wrap as back up

                  Hope you get sorted bud
                  WTD - B3 coupe Quattro

                  Comment

                  • spink
                    S2Forum Freak
                    • Jul 2003
                    • 4382
                    • Country: England

                    #10
                    Originally posted by Neutech

                    Not your responibility to be chasen the post office for lost goods.
                    100% agreed

                    although to be quite honest the royal mails claims system for something sent non special delivery is a waste of time(even recorded delivery isn't upto much if you pay extra for insurance).Max you could ever dream to get back is £46 with 1st class and chance of getting any joy is slim,it simply isn't worth the hassle of filling out reams of paper.

                    Comment

                    • Sonic
                      Administrator
                      • Jul 2006
                      • 5514
                      • Home: United Kingdom Current: England

                      #11
                      Maybe his dog mistook it for a worming tablet? I have trouble getting my cat to have a single one, but his dog seems to have gone through tons of them!
                      S2Forum.com Administrator

                      Comment

                      • driftin jo
                        S2Forum Fiend
                        • Sep 2007
                        • 2222
                        • Country: United Kingdom

                        #12
                        I always go to long lengths to ensure that packages are post proof no matter how they trough them about, like said above, you should package things how you would like to receive them.
                        In this case is the post office at fault ? I don't think so, I would think that if they saw how bad it was packaged they would deny responsibility .

                        Comment

                        • epic
                          S2Forum Extremist
                          • Jun 2007
                          • 1317
                          • Country: England

                          #13
                          I'm surprised you received any of the injectors. Why wasn't the parcel sent recorded delivery?? They must have cost you best part of £200.

                          Take it up with Paypal as long as it wasn't a gift payment you get a result.

                          Comment

                          • s2_bo
                            S2Forum Zealot
                            • Oct 2005
                            • 6067
                            • Home: United Kingdom Current: France

                            #14
                            Originally posted by quattrostyle
                            buying from forum members is not always as safe as it sounds as I've been proven in the past aswell
                            ****, that reminds me I still owe you for a lamda probe from about 2 years ago. Can you pm me your paypal address and I'll send you some money...... Or did I already pay you, I honestly can't remember





                            Hopefully you can sort things out with paypal...
                            91 S2 coupé - RIP
                            98 S8 - Luxury barge

                            Comment

                            • Jonnybravo
                              S2Forum Fiend
                              • Aug 2008
                              • 2051
                              • Country: United Kingdom

                              #15
                              No idea why people can't wrap all parcels up adequately, I do everything I can to make sure parts arrive as I sent them, my bubble wrap bill is horrific lol

                              As for the payment, if it wasn't gifted just go through paypal, if not it's upto Keith to sort something out with you.

                              Comment

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