Web site access issues. Help please...

[jameswkr]

Recently restored b. band access with new router and phone line filters. Running MS with Google. All appears OK but for two issues;- 1) Some web sites simply will not load. Double click produces a grey box with two chevrons (to the right ) and, if clicked shows the required page on the right hand side of the screen ( in miniature) but does not do anything...( cannot access " ibankbarclays" for instance, but can get directly on S2forum ).

2) Having ( took forever) updated MS thinking there could be an issue here, now have a " toolbar incompatability issue" in Google which is not major but is b irritating.

Please could anyone help a non tech IT stop losing any more hair - there was not much to start with! A step by step would be brilliant. TIA James.

[jameswkr]

FWIW it turned out to be the MTU setting on the router. Reset to "auto" from manual @ 1492 units and all seems well again.

[Greg_S]

Are you with talktalk by any chance?

[jameswkr]

No Eclipse.

Also having issues with the telephone spur to the SKY box. Its filtered but if bb goes down, unplugging it ( the spur) gives an instant re connection. Ive tried new filters with no success. Going to try contact cleaner this am to see if this improves it.

[Greg_S]

Probably would hurt having he master connection off the wall and make sure its connected up properly. Have you got one of the new master faceplates that terminates to unused pair on your telephone line? I found it made mine worse when it was fitted

[jameswkr]

I have the old fashioned master socket. All wiring checked. Upstairs 'phone disconnected. Sky connection ( with filter ) is still proving tempramental and did not respond to contact cleaner. Since the last bb disconnection it has been fine for most of the week end.