Please be aware that Wednesday 5/5, between 1700-1900 UTC, root DNS servers will be upgraded by a group of engineers from ICANN and VeriSign, with support from the U.S. Department of Commerce: http://www.root-dnssec.org/. The system used to map names into computer addresses is being upgraded to be more secure and this work is one of the critical steps. After this point, some people may be unable to access the Internet. If you receive reports of this issue, please share the following information with them:
"We're aware of the issues you've been reporting, and you'll probably notice that other non-Google web sites are experiencing connectivity issues as well. These issues are being caused by some high-level Internet infrastructure work being conducted by a group of engineers from ICANN and VeriSign, with support from the U.S. Department of Commerce:http://www.root-dnssec.org/2010/05/03/status-update/"
"We're aware of the issues you've been reporting, and you'll probably notice that other non-Google web sites are experiencing connectivity issues as well. These issues are being caused by some high-level Internet infrastructure work being conducted by a group of engineers from ICANN and VeriSign, with support from the U.S. Department of Commerce:http://www.root-dnssec.org/2010/05/03/status-update/"

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