Can you believe Audi!!

[DJones]

My Mrs drives a 55 plate A3 quattro S-Line 2.0tfsi (flaming mouthful...) It has extended Audi warranty. I noticed about 2 months ago that the front near side drive-shaft gator had gone.

She phoned them, booked it in, work done, happy days.. yesterday they phoned me, some 6 weeks after it was repaired and said Mr Jones we are sorry to trouble you but the item repaired has been rejected as a warranty claim by Audi...

As a consequence we need you to pay for the work, however as a gesture of goodwill we will go halves with you over the labour. My answer was tough your mistake f**k off..

The conversation went on to well will you make a gesture towards the repair, no i wont, not even £10 towards it, he asked.

By this comment i was well pi**ed off.

I said i cant believe what you are asking me, its not the money its the audacity of you ringing back after 6 weeks and pleading poverty and begging for money..

Are Audi that hard up... me thinks not.:corey:

[Audi Parts Guru]

My Mrs drives a 55 plate A3 quattro S-Line 2.0tfsi (flaming mouthful...) It has extended Audi warranty. I noticed about 2 months ago that the front near side drive-shaft gator had gone.

She phoned them, booked it in, work done, happy days.. yesterday they phoned me, some 6 weeks after it was repaired and said Mr Jones we are sorry to trouble you but the item repaired has been rejected as a warranty claim by Audi...

As a consequence we need you to pay for the work, however as a gesture of goodwill we will go halves with you over the labour. My answer was tough your mistake f**k off..

The conversation went on to well will you make a gesture towards the repair, no i wont, not even £10 towards it, he asked.

By this comment i was well pi**ed off.

I said i cant believe what you are asking me, its not the money its the audacity of you ringing back after 6 weeks and pleading poverty and begging for money..

Are Audi that hard up... me thinks not.:corey:

On what grounds did they reject it?

[Big Lee M]

T W A T S. Bloody hell the guy on the phone must have had some balls to ring anyone up and say something like that, or he had n brain......... I'd a said the sam, up yours fella,your fault bye bye Mr Audi I'm sure you not going to go bust over a £10 part!

[s2driveruk]

no doubt they rejected it as a consumable part being a rubber bellow right? Bloody cheek thats for sure.

[DJones]

On what grounds did they reject it?

Said they classed it as a wear and tear item..

I think i was more pi**ed as i have spent just over a grand this month on RS4 parts which had to come from the main dealer, and to get this monkey on the phone topped it.

Lets say he wished he hadn't called, my PA said oh my god who the hell were you talking to...

[s2driveruk]

[Flat on my back]

.

Since new Audis are only bought by the 'more money than sense brigade' he probably thought you were fair game...and lost.

Six weeks...way too long.

Glad you gave them both barrels, bet that felt good.

[DJones]

Since new Audis are only bought by the 'more money than sense brigade' he probably thought you were fair game...and lost.

Six weeks...way too long.

Glad you gave them both barrels, bet that felt good.

Someone had to have it.... might split the one on the other side and tell him i want it done given they have set a precedent....

[Jamo]

Companies wil try it all the time, UPS tried it with me they delivered an Item from the US and didn't charge me custom charges and then 3 weeks later asked for money, told them their mistake stick it up your ****!

[jogi730]

Someone had to have it.... might split the one on the other side and tell him i want it done given they have set a precedent....

I tyink you're wasted Darren. Should have been a barrister or politician!

[Sonic]

Since new Audis are only bought by the 'more money than sense brigade' he probably thought you were fair game...and lost.

That's a pretty bemusing story, shocking from a dealership. Sounds like you told him that in no uncertain terms.

[Error404]

nice one

[pixsaudisex2]

So if the driveshaft had broken whos fault would that be.

[Jamo]

Act of god

[philip walker]

I have noticed of late a few warrenty companies are rejecting claims for CV boots as fair wear and tear........

The Mondial based Audi extended warrenty excludes CV boots.