Audi coilpack recall

[Error404]

Anyone know about this? I read about it on SRS, basically Audi have a workshop recall on the coilpacks fitted to LOADS of cars post 2001. Even better the dealers love it as its easy money for them with the new parts and fitting paid for by Audi AG.
Call your local dealer and give them your VIN, if the car qualifies they will inspect it and if neccessry replace them for free!

[Audi Parts Guru]

Anyone know about this? I read about it on SRS, basically Audi have a workshop recall on the coilpacks fitted to LOADS of cars post 2001. Even better the dealers love it as its easy money for them with the new parts and fitting paid for by Audi AG.
Call your local dealer and give them your VIN, if the car qualifies they will inspect it and if neccessry replace them for free!

It's not a recall, they are only replacing coil packs as and when the cars go to the main dealers for a service or to have other work carried out etc

[Error404]

You don't need to have a service at the same time, even if you are not a current customer they will do it if the car "qualifies"

[Audi Parts Guru]

You don't need to have a service at the same time, even if you are not a current customer they will do it if the car "qualifies"

A recall is when the main dealers actively contact the customers to get them booked in for the necessary work in question. This is not the case here as I have a copy of the service bulliten in question at work

[mcandmar]

I must check this out, does it carry over to different owners or will they only do it for the original owner?

I had seen rumours of them having a short life but my first experience with a 1.8t Audi was when a friend brought his TT over to replace a faulty N75. Fitted the new one and took it out for a test drive, went beautifully for about 20mins until all of a sudden two coilpacks died, at the exact same time and neither of them ever produced a spark again. Evil little things.

[Error404]

A recall is when the main dealers actively contact the customers to get them booked in for the necessary work in question. This is not the case here as I have a copy of the service bulliten in question at work

Good for you. I not arguing the technicalities of what a RECALL is, just posting some interesting info for other members to help with PITA problems with dodgy coilpacks potentially for no cost

Mark as far as i understand it if the car has the problematic units they will replace them for free. all you need to do is ring your local service dept, quote them campaign number 28E9 and see if they will help ... as said its free money for franchises so they are happy to help if they can, tons of B6 / B7 owners on SRS have been and come away with a smile and some free coilpacks

[URquattroGus]

Do you think a 2004 C5 RS6 would qualify? My father has one. Bit dubious about ringing though as I don't think its ever had any coil pack trouble...

[Error404]

Not sure mate. From what I've been told it affect most of the petrol range during that period, although if he's had it serviced by the dealer they would probably have changed them and you'd never know
Worth a phone call though

[skiffy]

My B6 S4 has just had all coil packs replaced FOC under this campaign during an inspection at the local dealer here in Auckland. I exported the car from the UK and dealer is offering free inspections to new imports to lure in new business. So inspection, 8 coil packs, steering fluid top up and an oil refill bottle.... all without getting my wallet out!

[bad8008]

dealer does not call yet. but a VW dealer calls off the coil packs (info from a friend driving VW).
So that surprises me, is there nothing wrong in the Audi batches?
should I proactively ask my Audi dealer?

[Rusty]

Mum's '02 TT 225 had some of the CPs changed at its last service, FOC

[s2avant]

You didn't get this info from me but:

Workshop campaign 28E9 FAQs

Is this a recall?
No. You should not refer to this campaign as a recall. This repair is not safety-related, and we have not proactively contacted any customers to invite them in for this action to be carried out. This is a service campaign to be undertaken during a routine workshop visit, to improve the reliability of the cars affected.

Why are we doing it?
This workshop campaign is part of our continuous improvement approach to quality. We have designed an improved ignition coil, and we have launched the campaign to ensure that all customers have the opportunity to have the new coil fitted to their cars.

Should I tell my customers that this work has been carried out?
Yes. Service Core Process requires you to explain service campaigns that you carry out to your customers. You should explain the campaign to your customers using the information in this communication (but do not show them this bulletin).

Does this mean that the original parts were substandard or had an inherent problem?
No. The majority of customers will not have experienced any problems with ignition coils, but some will have. Based on the experience of those affected we have designed an improved part, and through the campaign we wish to give all customers the opportunity to have the improved parts fitted, in an effort to prevent failures.

What is an ignition coil and what causes it to fail?
Ignition coils are an electrical component that controls the ignition to the engine. There is one for each cylinder.
Even over a relatively low mileage, each ignition coil is required to convey an amplified electrical charge millions of times, while the engine is running. In a similar way to a light bulb failing, ignition coils have the potential to stop functioning suddenly. There can be many variables that might cause this, and when a failure occurs it is difficult to identify a precise reason for the failure.

Ben

[Dan]

Well there ya' go, straight from the horse's mouth.

[ChrisG]

My B6 1.8T quattro was in recently and had this 'check'. Apparently they take off the coil packs and look at the reference (part??) number. If it is within a range then they get replaced otherwise not.
My March 2004 car was OK

[4WheelDrifter]

I find it interesting that both our MY2000 1.8T's have never had a coilpack problem, even with a combined mileage of over 250k miles. Yet we have a MY03 Porsche M96.24 that has had multiple coil failures, and I also look after a MY01 A3 1.8T quattro that has also had coil failures.