Having fitted some rather gorgeous LED festoon bulbs in my interior lights last year, I was very disappointed when slowly the minature LED's started to fail. This produces a very annoying flickering (DO NOT fit them if you are prone to epilepsy for god sake) and of course makes the light dimmer.
Even though they are 11 months old, working in the electronics business, I am well aware of the life span of an LED and so was a tad annoyed when UltraLeds simply said 'tough'....to be fair, their actual answer was more polite and explained that they offer 28 day warranty and claim it is more than most.
What really ****ed me off was that when I called and asked why no one had answered my email, the snotty goit said that I must have sent it through to sales, as this is the only obvious email address on their website and that he was not interested in hearing about issues but would happily sell me more units. I managed to get the correct email address out of him, but before I could ask hime anything else, he just said bye and put the phone down.
So, my message to you, is STEER CLEAR OF ULTRALEDS, they just want you money, but at £17 for 2 interior festoon bulbs about every 9 months, they just ain't worth it!
When I mentioned that I planned to post this message on several forums and offered to send them the links to defend themselves, their (again very polite) reply was 'No I’m afraid we really haven’t got the resources to involve ourselves with car forums. I am sorry that you are disappointed, but we have just moved in line with our competitors'
So, that leaves me P!$$ed (at the arrogance of the sales guy), frustrated (at the politeness of the 'NO' from the support guy) and without LEDs
Cheers n
Si
Even though they are 11 months old, working in the electronics business, I am well aware of the life span of an LED and so was a tad annoyed when UltraLeds simply said 'tough'....to be fair, their actual answer was more polite and explained that they offer 28 day warranty and claim it is more than most.
What really ****ed me off was that when I called and asked why no one had answered my email, the snotty goit said that I must have sent it through to sales, as this is the only obvious email address on their website and that he was not interested in hearing about issues but would happily sell me more units. I managed to get the correct email address out of him, but before I could ask hime anything else, he just said bye and put the phone down.
So, my message to you, is STEER CLEAR OF ULTRALEDS, they just want you money, but at £17 for 2 interior festoon bulbs about every 9 months, they just ain't worth it!
When I mentioned that I planned to post this message on several forums and offered to send them the links to defend themselves, their (again very polite) reply was 'No I’m afraid we really haven’t got the resources to involve ourselves with car forums. I am sorry that you are disappointed, but we have just moved in line with our competitors'
So, that leaves me P!$$ed (at the arrogance of the sales guy), frustrated (at the politeness of the 'NO' from the support guy) and without LEDs
Cheers n
Si
(except a towball)
, he and many other LED/halogen/HID etc etc, lighting sellers are all disappearing on ebay, seems they are all being banned for one reason or another. Hell knows why?
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