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The PIN is so you can turn the alarm off if your remote battery goes flat, and dont have the touch thing either.
You do it using the ignition by turning it on and off after counting the flashes to match the PIN (0=10 I think)
i had issues with my clifford concept 500 alarm a few years back. Started off with a few niggly glitches here and there...alarm tones changing and problems with the immobiliser then one day went over a speed hump and the engine cut out, windows steamed up and it wouldn't restart. towed it home and started work on the heater matrix to find the alarm control box underneath it.
not saying that it is guaranteed to be this but I am always mindful of this now and will never let the control box be installed somewhere it can get wet. the alarm cost me £800 and was screwed because the installer was a muppet! worth a look.
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