Stearlers Talk ***** Again

[T2Andy]

Whent to see a customer this morning who had just had her POLO BLUE MOTION
serviced at the main audi\vw dealer as i couldnt remove the rear wheels due to corrosion ,any way on her service check sheet they had checked all the tyre tread depth including the spare wheel which said 8mm ,but the BLUE MOTION DOESNT
have a spare wheel just an electric pump ,wtf is going on ,plus "we have given your car a valet" you have never seen such a badly washed car ,half the roof wasnt done the cills and bottom of doors half done and half of each wheel done

[zer matt_c]

Is this gilders new garage at meadow head?

[s2_wot]

Wow, it's amazing the absolute BS these stealers get away with, topping up the washer fluid and charging for the detergent is another special case. Especially if you make a point of bringing it in to them full to the max level already. Chancers...

[T2Andy]

yes meadow head guilders

[AndyP]

My boss took his A4 in there for a service and they left the front wheel bolts loose

[als2]

"topping up the washer fluid and charging for the detergent is another special case. Especially if you make a point of bringing it in to them full to the max level already. Chancers..."

Protocol on this i believe is.......to do the check box thing, drain the customers bottle of any existing fluid and replace with service item!
Sustainable? Environmental? Good customer service?
I think not!!

Al

ps my local stealer is great!!!! Cheers Peter!

[DarrenM]

"we have given your car a valet" you have never seen such a badly washed car ,half the roof wasnt done the cills and bottom of doors half done and half of each wheel done

A bird I know used to work at my local VW dealership (Blade VW), she came out once and found one of the new Polish valeters Jet washing the INSIDE of a Mk5 Golf, i saw the pics on her camera phone, cringeworthy!! They couldnt believe it, what dumbass!!

[SE_30]

My Dad had his Allroad serviced at the Audi dealers,they damaged the drivers rear window seal with the pressure or the heat from the jet wash, to which they denied. Audi staff at our local think they born with silver spoons in their mouths the way they deal with customers is sometimes not what you would expect from a leading (and best) car manufacturer :corey:

[john johnson]

I was in there ( Gilders) getting some oil for the quatts, talk about a farce ! Dont think its just Gilders, i took one of my vans in for a service at Lookers and it came out with the door stoved in...that was fun sorting out plus i went to get the wheels off to be refurbed two days ago and the dealers had zipp gunned the lockers on......they had to be chisselled off as the locking nut was like toffee....berks

Howdoooo Mr C BTW