This is an account of my experience of work I had carried out by FIELD MOTORSPORT (FMS) on my 1985 Audi 90 quattro fitted with a highly tuned 5 cylinder 20v turbo engine and is all factual and written without prejudice.
Conclusion.
My remit to FMS was as follows (results of work in italics):
• Repair split in custom inlet manifold.
FMS fitted two new manifolds. The first failed immediately and the second attempt could have destroyed my engine
• Repair crack to exhaust manifold.
The repair FMS carried out was a waste of time as the wrong type of weld was used.
• Provide a turbo support to prevent further cracking occurring to the exhaust manifold.
This was not fitted as agreed which has caused further cracking.
• Rectify the apparent problem with the air injectors.
There was in fact nothing wrong with the air injectors.
• Fit new high performance coils.
These coils were unsuitable for this application – the existed ones were re-fitted.
• Fit a hybrid GT35R turbo, but ONLY if it would definitely improve performance over the T61.
The GT35R was fitted without any testing following the above repairs and despite the fact performance, especially at low revs (the 35R spooled 800RPM later than the T61). FMS claim their turbo is superior. If this is the case, either it is not suitable for this application and/or the other work including mapping is not up to the task.
I have been more than reasonable in the amount of time I have allowed FMS to resolve this issue. FMS have seen all the reports and photographs in correspondence between us over the last two years (as seen in full report below) but still refuse to accept any responsibility for the damage their poor workmanship has caused. Tommy Field’s actual quote regarding the Intake manifold, despite seeing the evidence was ‘I went with your suggested design to a reputive company that is been in the business for many years and has worked on WRC cars................. The manifold was supplied to you in good faith and also at no cost, we have used this company many times and never had a problem........ so why would I have been in any doubt, like I said before, if the externals looked correct and without cutting it open how would I have known’.
It is clear FMS did not seek the suggested advice on the very important internals that was offered to him and copied the manifold only externally and the results are completely unacceptable by any standard. This manifold was a direct replacement for the first bodged attempt which FMS also supplied. I was charged £400 + VAT £464 for this manifold, so I fail to see how FMS can claim the second manifold was at no cost?
Tommy Field tells me he has driven many cars and considering what I have (?), he was very happy with the performance. Before FMS carried out their work, the performance was markedly better throughout the rev range – as can be seen from the dyno charts.
Tommy Field also had a bad accident in my car and took it to a repairer of his choice. That company had two attempts at repairing my car but made a complete hash of it. Tommy Field also refuses to accept responsibility for the repairs or the fact my car was returned to me in a far worse condition than it was left with him.
Regarding Field Motorsport, there are several posts I have found about them in car forums - Passionford amongst them.
One such post read ‘good after sales service and attitude, if they make a mistake they sort it! No question......’.
Another reads ‘everyone makes mistakes. It’s how they behave after the mistake that sorts the good from the bad’.
In correspondence that has taken place between us, Tommy Field states ‘I am not the charlatan you would like people to believe’. Well, FMS did make a mistake. In fact they made several on my car and they have not sorted it and I feel this is entirely unacceptable.
FMS enclosed the following company profile adding ‘you do not get to this status level if producing substandard work’.

Company profile
FMS maintain that all work carried out by them is of very high standard. The excuse for the work that went wrong was that this was carried out in good faith.
The rest of this report shows all the facts and reports.
I invite any comments and advice of what my options are.
My frustration with the legal system.
I found I was getting nowhere with personal requests to FMS for a refund and felt my only option was to start legal proceedings to recoup my money.
I have spent a lot of time researching this on the internet, making several visits to Citizens Advice and solicitors. With the reports and various legal fees, I have now run up additional costs well in excess of £2k.
The information herein clearly illustrates that these works have not been carried out with reasonable care and skill expected of an skilled mechanic/technician. Representations made by FMS for performance gains regarding their hybrid GT35R have proved to be false in this application and parts supplied were not free of fault. This has resulted in the all the work carried out being not fit for purpose - every one of these breeches is in direct contravention of the Provision of Goods and Services Act 1982.
However, despite all the evidence being here, as with any court case, there is no guarantee of a win. The matter is not helped by the specialised nature of highly tuned engines. Finding an independent expert to deal with such matters is difficult and expensive. Additionally if both parties can’t agree on one particular expert, this would mean on having one for each party. Although judges tend to be highly intelligent people, they are very unlikely to know anything about cars, especially of such a specialised nature. Therefore conflicting opinions would only serve to confuse and as the burden of proof is all on the Claimant in such cases, this makes things very complicated and difficult.
In order to take this case to court using solicitors could cost up to £15k! This is money I just do not have. Even winning the case, only up to 75% of these costs can be reclaimed - should I lose, I would have to pay FMS costs.
It very much appears that the law is set up in such a way that it does not serve to protect the average person in the street in anyway whatsoever, just the trader unless you have bottomless pockets.
I have also been in contact with Which? consumer magazine to see if they could help me. I was told that about five years ago, rules were changed to stop any help being offered by the magazine’s legal department as this would be direct and unfair competition to solicitors?
So where does that leave us?
It would appear that the only way to offer ourselves some protection is for the tuner of choice to draw up a contract spelling out the work to be carried out and the claimed performance gains. But what garage would offer such a contract?
Conclusion.
My remit to FMS was as follows (results of work in italics):
• Repair split in custom inlet manifold.
FMS fitted two new manifolds. The first failed immediately and the second attempt could have destroyed my engine
• Repair crack to exhaust manifold.
The repair FMS carried out was a waste of time as the wrong type of weld was used.
• Provide a turbo support to prevent further cracking occurring to the exhaust manifold.
This was not fitted as agreed which has caused further cracking.
• Rectify the apparent problem with the air injectors.
There was in fact nothing wrong with the air injectors.
• Fit new high performance coils.
These coils were unsuitable for this application – the existed ones were re-fitted.
• Fit a hybrid GT35R turbo, but ONLY if it would definitely improve performance over the T61.
The GT35R was fitted without any testing following the above repairs and despite the fact performance, especially at low revs (the 35R spooled 800RPM later than the T61). FMS claim their turbo is superior. If this is the case, either it is not suitable for this application and/or the other work including mapping is not up to the task.
I have been more than reasonable in the amount of time I have allowed FMS to resolve this issue. FMS have seen all the reports and photographs in correspondence between us over the last two years (as seen in full report below) but still refuse to accept any responsibility for the damage their poor workmanship has caused. Tommy Field’s actual quote regarding the Intake manifold, despite seeing the evidence was ‘I went with your suggested design to a reputive company that is been in the business for many years and has worked on WRC cars................. The manifold was supplied to you in good faith and also at no cost, we have used this company many times and never had a problem........ so why would I have been in any doubt, like I said before, if the externals looked correct and without cutting it open how would I have known’.
It is clear FMS did not seek the suggested advice on the very important internals that was offered to him and copied the manifold only externally and the results are completely unacceptable by any standard. This manifold was a direct replacement for the first bodged attempt which FMS also supplied. I was charged £400 + VAT £464 for this manifold, so I fail to see how FMS can claim the second manifold was at no cost?
Tommy Field tells me he has driven many cars and considering what I have (?), he was very happy with the performance. Before FMS carried out their work, the performance was markedly better throughout the rev range – as can be seen from the dyno charts.
Tommy Field also had a bad accident in my car and took it to a repairer of his choice. That company had two attempts at repairing my car but made a complete hash of it. Tommy Field also refuses to accept responsibility for the repairs or the fact my car was returned to me in a far worse condition than it was left with him.
Regarding Field Motorsport, there are several posts I have found about them in car forums - Passionford amongst them.
One such post read ‘good after sales service and attitude, if they make a mistake they sort it! No question......’.
Another reads ‘everyone makes mistakes. It’s how they behave after the mistake that sorts the good from the bad’.
In correspondence that has taken place between us, Tommy Field states ‘I am not the charlatan you would like people to believe’. Well, FMS did make a mistake. In fact they made several on my car and they have not sorted it and I feel this is entirely unacceptable.
FMS enclosed the following company profile adding ‘you do not get to this status level if producing substandard work’.

Company profile
FMS maintain that all work carried out by them is of very high standard. The excuse for the work that went wrong was that this was carried out in good faith.
The rest of this report shows all the facts and reports.
I invite any comments and advice of what my options are.
My frustration with the legal system.
I found I was getting nowhere with personal requests to FMS for a refund and felt my only option was to start legal proceedings to recoup my money.
I have spent a lot of time researching this on the internet, making several visits to Citizens Advice and solicitors. With the reports and various legal fees, I have now run up additional costs well in excess of £2k.
The information herein clearly illustrates that these works have not been carried out with reasonable care and skill expected of an skilled mechanic/technician. Representations made by FMS for performance gains regarding their hybrid GT35R have proved to be false in this application and parts supplied were not free of fault. This has resulted in the all the work carried out being not fit for purpose - every one of these breeches is in direct contravention of the Provision of Goods and Services Act 1982.
However, despite all the evidence being here, as with any court case, there is no guarantee of a win. The matter is not helped by the specialised nature of highly tuned engines. Finding an independent expert to deal with such matters is difficult and expensive. Additionally if both parties can’t agree on one particular expert, this would mean on having one for each party. Although judges tend to be highly intelligent people, they are very unlikely to know anything about cars, especially of such a specialised nature. Therefore conflicting opinions would only serve to confuse and as the burden of proof is all on the Claimant in such cases, this makes things very complicated and difficult.
In order to take this case to court using solicitors could cost up to £15k! This is money I just do not have. Even winning the case, only up to 75% of these costs can be reclaimed - should I lose, I would have to pay FMS costs.
It very much appears that the law is set up in such a way that it does not serve to protect the average person in the street in anyway whatsoever, just the trader unless you have bottomless pockets.
I have also been in contact with Which? consumer magazine to see if they could help me. I was told that about five years ago, rules were changed to stop any help being offered by the magazine’s legal department as this would be direct and unfair competition to solicitors?
So where does that leave us?
It would appear that the only way to offer ourselves some protection is for the tuner of choice to draw up a contract spelling out the work to be carried out and the claimed performance gains. But what garage would offer such a contract?







































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