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Audi Tradition shopping cart payment broken.

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  • Audi Tradition shopping cart payment broken.

    I just logged into Tradition to search for a few parts. Having added a few items to my cart and then proceeding to the checkout, the only payment method available from the drop down menu is credit card. So I enter my card details only to be told that the payment with paypal is currently unavailable and to try again later.

    Can someone try logging into their account and tell me if they experience the same issues please?

    Thanks in advance,
    Rob.


  • #2
    Anyone?

    Comment


    • #3
      I went into my account and it all seems to be working ok. I didn't click buy as I haven't finished making my list yet so cant tell if the checkout works at the end.
      S2 Avant in restoration
      S3 Sportback daily
      Terrecan parts collector

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      • #4
        I don't think their message system works as I've sent them two messages and had no reply.
        S2 Avant in restoration
        S3 Sportback daily
        Terrecan parts collector

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        • #5
          Thanks for checking for me. The problem I'm experiencing still remains.
          Gah!
          Yet another obstacle to overcome with their wonderful site.

          Comment


          • #6
            Try logging off and going back in again. Worth a try?
            S2 Avant in restoration
            S3 Sportback daily
            Terrecan parts collector

            Comment


            • #7
              Are you able to select a payment method other than credit card? I've contacted them before in the past to report an issue and got zip back too.

              Comment


              • #8
                Originally posted by Tractor Dave View Post
                Try logging off and going back in again. Worth a try?
                I've tried this, clearing my cache and cookies, a different browser, 3 different cards. Maybe I need to move to Wales?

                edit: I also tried booting an Ubuntu distro just for the heck of it. Nope, still broken for me.
                Last edited by Nuvo; 12th March 2018, 23:35.

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                • #9
                  I've sent their support team a message reporting the problem in the vain hope they will help resolve it.

                  edit: If I select either Visa or Mastercard and press continue I still see the same unrelated error message:
                  "The payment with PayPal is currently unavailable. Please try again, later."
                  Last edited by Nuvo; 13th March 2018, 17:45.

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                  • #10
                    I bought some stuff a few days ago, no problem, I used safari on the iPhone

                    Edit: it was March 10th, all worked ok.

                    S2 Coupe 3B Project


                    Ur quattro restoration

                    S2 Avant

                    Boost is the new rock and roll!
                    sigpic

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                    • #11
                      Thanks John, I can only surmise that there must be a problem related to my account. No help from their IT support leaves me in limbo.

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                      • #12
                        nuvo yes that's exactly what I'm getting.
                        I think I'll ring them tomorrow

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                        • #13
                          Can you let me know how you get on please?

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                          • #14
                            I will. usually I can get hold of them around 9 or 10 am local time

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                            • #15
                              Sometimes the site doesn't like Apple Mac computers
                              1996 S2 ABY Coupe silver
                              2003 S3 8L dolphin grey
                              2014 RS4 B8 prism silver

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